Privacy Policy

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Last updated: 20-11-2025

Thank you for choosing to shop at Jewels By Bhavya (“we”, “us”, “our”).
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our WooCommerce-powered website.

1. Information We Collect

a) Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via payment gateways — we do not store full card details)

b) Automatically Collected Data

When you browse our site, WooCommerce and our analytics tools may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and similar tracking data

c) Order Information

We store order history, purchased items, and communication related to customer service.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Respond to customer inquiries

  • Improve our products and user experience

  • Send promotional emails (only if you opt-in)

  • Prevent fraud and ensure secure transactions

3. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Remember your cart

  • Improve browsing experience

  • Provide targeted advertisements

You can disable cookies in your browser settings, but certain site features may not work properly.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share information only with:

  • Payment gateways (Razorpay, PayPal, Stripe, etc.)

  • Shipping partners (courier services)

  • Analytics & marketing tools (Google Analytics, Meta Pixel, etc.)

  • Legal authorities when required by law

All third-party providers use your data only for the intended service.

5. Data Security

We use SSL encryption and trusted hosting to protect your data.
However, no online transmission is 100% secure, so we encourage safe online practices.

6. Your Rights

As a user, you may:

  • Request access to your personal data

  • Ask for corrections or updates

  • Request deletion of your data (unless required for legal/transactional reasons)

  • Withdraw consent for marketing emails

To request any of these, contact us using the details below.

7. Retention of Information

We retain:

  • Order data: minimum 7 years (for tax & legal compliance)

  • Marketing data: until you unsubscribe

  • Account data: until your account is deleted

8. Third-Party Links

Our site may contain links to external websites.
We are not responsible for the privacy practices or content of these sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from children.

10. Contact Us

If you have any questions about this Privacy Policy or want to request data access or deletion, please contact:

Jewels By Bhavya
Email: {{Add your email}}
Phone: {{Add phone number}}
Address: {{Add physical address if applicable}}

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