Terms & Conditions

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Last updated: 20-11-2025

Welcome to Jewels By Bhavya (“we”, “us”, “our”).
By accessing or making a purchase from our website, you agree to the following Terms & Conditions.
Please read them carefully before using our services.

1. General Information

These Terms apply to all visitors, users, and customers of Jewels By Bhavya.
By using our site, you confirm that you are at least 18 years old or have parental permission to shop.

We reserve the right to update these Terms at any time. Continued use of our website means you accept the updated Terms.

2. Products & Services

  • We sell handcrafted jewelry, gemstones, and accessories.

  • All product images are for illustration; slight variations may occur due to lighting, natural stone characteristics, or handmade details.

  • Prices are listed in INR unless otherwise stated.

  • We reserve the right to modify or discontinue any product at any time without notice.

3. Order & Payment

a) Placing Orders

When placing an order, you agree to provide accurate and complete information.

b) Payment

We accept payments through secure third-party payment gateways (e.g., Razorpay/PayPal/Stripe).
Your payment information is encrypted and never stored on our servers.

c) Order Confirmation

You will receive a confirmation email after placing an order.
If there is an issue with stock, payment, or shipping address, we may cancel the order and issue a refund.

4. Pricing & Taxes

  • Prices may change without notice.

  • Taxes, duties, or additional shipping charges will be shown during checkout.

  • Discounts and offers are valid only for the specified period.

5. Shipping & Delivery

  • Shipping timelines will be mentioned on the product page or checkout page.

  • Delays caused by courier services, festivals, strikes, or natural events are outside our control.

  • Incorrect address details provided by the customer may cause delays or result in failed delivery.

For full details, please refer to the Shipping Policy (can be created if you need).

6. Returns, Exchanges & Refunds

Returns and refunds are subject to our Refund & Return Policy.
Custom-made items, personalized jewelry, and earrings (for hygiene reasons) are usually non-returnable unless they arrive damaged.

We reserve the right to evaluate each case individually.

7. Intellectual Property

All content on Jewels By Bhavya — including images, logos, designs, product descriptions, layout, and graphics — is our exclusive property.
You may not copy, reproduce, or distribute any material without written permission.

8. User Responsibilities

By using our site, you agree not to:

  • Engage in fraudulent activities

  • Use the website for illegal purposes

  • Attempt to hack or disrupt the website

  • Copy or misuse our products, images, or content

9. Third-Party Links

Our website may include links to third-party services or websites.
We are not responsible for their content, privacy practices, or policies.

10. Limitation of Liability

Jewels By Bhavya is not liable for:

  • Any personal injury or damages caused by improper jewelry use

  • Delays due to courier or logistic partners

  • Unauthorized access to your personal data through third-party breaches

  • Any indirect, incidental, or consequential losses

You agree to use the site at your own risk.

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